Good evening. I brought one of my dogs to your Reading branch this evening for his annual vaccinations. I was nervous having not used your practices previously. The whole visit was just super from easy parking, clean and spacious waiting area, friendly and professional reception staff ready to greet us, a vet who could not have been more patient or skilled with handling Kevin (my cockapoo) all the way through to leaving having paid at the end of the visit. I just wanted to say thank you for a wonderful service and please do pass on my thanks to the staff who were there this evening because I feel they deserve the recognition. It’s so easy to complain when things go wrong and so rarely do people acknowledge when something positive happens. Thank you.