HEAD RECEPTIONIST - READING
Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic team!
We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare.
The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk, you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day!
There will also be administrative duties, and being a veterinary practice, no two days are the same!
37.5 hours per week Monday – Friday with a mix of shifts ranging from 8:30am-7pm and one in three Saturday mornings 8:30am-1pm.
Experience in the veterinary industry is preferred.
Why join us?
- A true family practice with a supportive, friendly team
- Competitive salary
- Fantastic progression within the role, with our Development Plan (opportunity to significantly increase salary)
- 5 weeks holiday plus bank holidays (Good Friday worked but day in lieu given)
- Company events (fun Christmas party, regular socials etc)
- Day off for birthday
- Three days off to work for a local charity of your choice
- Free preventative healthcare plan for your pets plus generous discounts
- Private medical insurance
- Gym contribution
WHAT MAKES US DIFFERENT
- We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with.
- Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun!
- You will be part of a team of like-minded colleagues.
- We are people focused, ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability.
- We are pet centric – we are the first veterinary practice outside of north America to be Fear Free accredited. This is the standard of care our pets deserve.
For an informal chat about current and future vacancies please contact annabelh@harrisonfamilyvets.co.uk
BENEFITS OF A CAREER WITH US
Care Coordinator Development Plan
Generous holiday allowance
Day off for birthday
3 days to volunteer for local charity or good cause
Ad hoc CPD trips to South of France
Out of the hat places to North American veterinary conferences!
Company wide social events e.g. Christmas party
Team quarterly fun budget
Free Total Wellness Plans for your pets plus generous discounts
No out-of-hours
Internal recognition scheme
Family and friends discount
For an informal chat about current and future vacancies please contact annabelh@harrisonfamilyvets.co.uk
FAMILY-OWNED & INDEPENDENT
Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver not only our key principles, Quality, Integrity, Passion, and Growth, but also to be the kind of veterinary practice that we are proud of.
We have three generations of the Harrison Family working within our business- Tim, our Managing Director, works alongside his daughter, Annabel, and father, Craig.
Further it means that we are free to make our own decisions and are not governed by remote owners. This gives us the freedom to act in the best interests of our clinics, our team members, our clients, and most importantly, your pets.
FEAR FREE
We understand that pets are part of the family, so as standard our teams are accredited ‘Fear Free’ professionals who can prevent and alleviate potential fear and stress experienced by your pets during their visit. To achieve this, amongst many other things, our ward areas have classical music playing and softer lighting than that of clinical areas, plus stress-relieving pheromone plug ins are used throughout our wards and wider clinic.
We understand the differing needs of species and as such our cat wards have individual hideaway units so that they may feel more secure, weighing scales are covered with fake grass to be more appealing to our canine patients, and we obviously use an abundance of delicious and distracting treats to distract to make the journey as stress free as possible for all.
OUR PRINCIPLES
TOTAL WELLNESS PLAN
Health plans are nothing new to our industry and are predominantly cost saving in nature.
Our fantastic Total Wellness Plan not only reduces cost for routine preventative products and services, but more importantly eliminates veterinary consult fees completely and introduces a yearly comprehensive physical examination, including blood and urine screening to pick up any subtle indicators of early disease.The plan exists to remove barriers to care, and help pets live longer, healthier lives.
For an informal chat about current and future vacancies please contact annabelh@harrisonfamilyvets.co.uk
